Privacy Policy

Because we care about your privacy

At दो PatTea, accessible from www.dopattea.com, one of our main priorities is the privacy of our customers. This Privacy Policy document contains types of information that are collected and recorded by दो PatTea and how we use it.

This Privacy Policy applies only to our online store and is valid for visitors to our website regarding the information they share and/or collect on दो PatTea. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we ask you to provide your personal information.

When you register for an account or place an order, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party payment gateways)
  • Payment details (processed securely via third-party payment gateways) Order history

If you contact us directly, we may receive additional information about you such as the contents of the message and/or attachments you may send us.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill orders, including payments and delivery
  • Improve, personalize, and expand our website and services
  • Understand and analyze how customers use our website
  • Develop new products, services, and features
  • Communicate with you, including for customer service, updates, and promotional offers
  • Prevent fraud and enhance security

    • Comply with legal obligations

Log Files

दो PatTea follows a standard procedure of using log files. These log files track visitors when they visit websites. Information collected may include:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp

These data points are not linked to any personally identifiable information and are used to analyze trends, administer the site, and improve user experience.

Third-Party Services

We may share your information with trusted third-party services to help us operate our website and fulfill orders. These services include:

  • Payment processors (e.g., Razorpay, Stripe, PayPal)
  • Shipping carriers
  • Analytics providers (e.g., Google Analytics)
  • Marketing tools

These third parties are obligated to protect your information and use it only for the specified purposes.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

  • Request disclosure of collected personal data
  • Request deletion of personal data
  • Opt-out of the sale of personal data

If you would like to exercise any of these rights, please contact us. We will respond within one month.

We ensure compliance with GDPR regulations, granting users the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (under certain conditions)
  • Right to restrict processing (under certain conditions)
  • Right to object to data processing
  • Right to data portability

If you wish to exercise any of these rights, please contact us. We will respond within one month.

We ensure compliance with GDPR regulations, granting users the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (under certain conditions)
  • Right to restrict processing (under certain conditions)
  • Right to object to data processing
  • Right to data portability

If you wish to exercise any of these rights, please contact us. We will respond within one month.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for any updates.